1. *Scope of Work*: We agree to provide web design services as outlined in our proposal or agreement. 2. *Payment Terms*: Client agrees to pay us according to our payment schedule. 3. *Cancellation*: Either party may cancel this agreement with notice. 4. *Intellectual Property*: We retain ownership of all intellectual property rights, including designs, concepts, and code. 5. *Warranty and Liability*: We warrant that our services will be performed with reasonable care and skill. Our liability for damages is limited to the amount of fees paid. 6 *In consideration of your use of our website and services, you represent that you are of legal age to form a binding contract and are not a person barred from receiving products and services under the laws of Pakistan or other applicable jurisdiction. 7 *this buisness is operated from village monan,district jhelum,pakistan. 8 *any abuse/harassment of our service is strictly prohibited and action will be taken 

 1. *Collection of Personal Information*: We collect personal information (name, email, phone,) to provide services, communicate, and improve our website. 2. *Protection of Personal Information*: We protect personal information with SSL encryption, firewalls, and access controls. 3. *Sharing of Personal Information*: We don't share personal information except with consent, for services, or by law. 4. *Access and Correction*: Clients have the right to access and correct their personal information. 

 1. *Service Delivery*: We will deliver web design services as outlined in our proposal or agreement. 2. *Response Time*: We will respond to client inquiries within 1 day. 3. *Communication*: We will communicate with clients through email (buhuii@proton.me) or any method we agree upon. 4. *Project Timeline*: We will complete projects within the agreed-upon timeline. 

 At Buhuii we value our customers' feedback and strive to provide excellent service. If you have a complaint, please follow these steps: Submit Your Complaint* - Contact us through our website's contact form, email or phone - Provide your name, contact information, and a clear description of your complaint. Acknowledgement and Review* - We will acknowledge receipt of your complaint within 24 hours. - We will review your complaint and investigate the matter. Resolution and Response* - We aim to resolve your complaint within 3 days. - We will respond to you with the outcome of our investigation and any proposed resolution. 

complaint handling process

 Not Applicable (Web design services are digital and do not require shipping.) 

 1. *Cancellation*: Client may cancel a project at any time, but we retain payments for completed work. 2. *Refund*: Refunds are issued for unused services or cancelled projects within the projects time. 3. *Return*: Not applicable (web design services are digital and cannot be returned). 4. *Exceptions*: We reserve the right to deny refunds or cancellations for projects completed or partially completed. 5 *Time to process refund can be upto 2 weeks and refunds are handled case by case l.